SCORM Compliant Package-CHCECE053 Respond to problems and complaints about the service AMP Core units CHCDIV001 Work with

Core units CHCDIV001 Work with diverse people HLTAID003 Provide first aid HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS001 Participate in workplace health and safety Elective units CHCCOM005 Communicate and work in health or community services HLTAID005 Provide first aid in remote situations CHCLEG001 Work legally and ethically HLTAAP001 Recognise healthy body systems HLTAAP002 Confirm physical health status If you require RPL Kits with comprehensive benchmarking

health prevention and promotion programs CHCMHS010 Implement recovery oriented approaches to complexity CHCMHS011 Assess and promote social

Units of competency ICTWEB435 Maintain website performance ICTWEB438 Conduct operational acceptance tests of websites ICTWEB437 Create website testing procedures ICTWEB436 Monitor traffic and compile website traffic reports ICTNWK428 Create scripts for networking ICTWEB439 Confirm basic website security If you require RPL Kits with comprehensive benchmarking

procedures and programs to meet legislative requirements BSBLDR403 Lead team effectiveness CUAIND403 Communicate effectively with arts professionals Elective Units BSBADM405 Organise meetings BSBCMM401 Make a presentation BSBCRT301 Develop and extend critical and creative thinking skills BSBCRT401 Articulate

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-CHCECE053 Respond to problems and complaints about the service AMP Core units CHCDIV001 Work with* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.